NYC | AI ITSM | Agentic Automation for the Enterprise

Who We Are

Resolvd is building intelligent AI agents to automate high-friction IT workflows inside large enterprises and hospitals. From IT helpdesk automation to supply chain ops, our platform deploys agentic systems that reason, learn, and act across fragmented enterprise systems.

We’re backed by world-class operators and AI pioneers—including leaders from Datadog, Hugging Face, and Google DeepMind—and are pre-seed funded, actively preparing for our seed raise. Our HQ is in NYC at Betaworks, alongside some of the city’s most ambitious early-stage startups.

The Role

As an AI Software Engineer, you'll help architect and build the foundation of Resolvd’s agent platform. You’ll work at the intersection of LLMs, reasoning systems, and real-world enterprise automation—owning mission-critical infrastructure and shipping features that directly impact how Fortune 1000 IT teams operate.

You’ll collaborate closely with the founder, design partners, and real users as we bring the next wave of intelligent IT systems to life.

You’ll thrive in this role if you:

• Have 4+ years of professional experience (or are an exceptional new grad)
• Are fluent in Python and/or TypeScript, and care about writing clean, testable code
• Have built or worked on AI/agentic systems or LLM-powered products
• Enjoy turning ambiguous workflows into structured, automatable systems
• Have an entrepreneurial mindset or prior startup/founder experience
• Are excited to work across the stack—from backend infra to prompt engineering and UI tools

Why Resolvd?

• Work directly on the core AI agent platform powering IT automation for global enterprises
• Shape major architectural and product decisions from day one
• Ship fast and own your work in a no-bureaucracy, high-impact environment
• Collaborate with some of the brightest minds in AI and automation
• Join a tight-knit, in-person team based in NYC’s Betaworks community